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Frequently
asked Q & A:
How
does this product work and benefit my security system?
A
COMLOK Telephone Access Enclosure installs directly
over most residential telephone service boxes. Once
installed it detects tampering before access can be
made to the telephone lines. If a burglar gets to your
telephone lines WITHOUT our product installed, your
system can be disconnected from your monitoring center
before any signals can be sent.
Why
is this product needed if I already have an alarm sensor
on my telephone box?
Even
if you have an existing alarm sensor on your telephone
box, it is still possible to cut the telephone lines
before any signals can be sent. Our product gives an
alarm system the extra time needed to communicate to
the monitoring center.
Why
hasn't my security company notified me of the availability
of this product?
This
product is relatively new and not all security companies
carry this product yet.
How do I purchase this product?
We
recommend that you call your security company and request
that they carry this product and install it for you,
or if you're the do it yourself type you can order directly
from us and install it yourself with some basic tools.
How
much does something like this cost?
The
suggested retail cost is comparable to you purchasing
an additional keypad for your alarm system.
With
this unit installed how does the Telephone Company gain
access to my
telephone lines?
The
Telephone Company can still access the telephone lines
as long as your Alarm System is turned off, or just
bypass the zone the COMLOK enclosure is installed on.
The Phone Company carries the special security tool
that is needed to remove the COMLOK Enclosure cover
screws.
How
can I be sure which model fits my home?
Take
measurements of your telephone box or Network Interface
and compare them to the application dimensions on the
Products page or Model number
listed on the left (Below Products link). Also be sure
to check out the Installation Tips
page.
Can
I install this my self or, is a Professional Contractor
or Alarm Technician
needed?
We
recommend that you call your Alarm Company to come install
it for you. That way
you can be sure that it is connected to your alarm system
correctly. If you're the do-it
yourself type (see our Installation
Tips page), you can easily install it your self
and then
call your Alarm Company to come out and connect it to
your alarm system.
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